SCHEDULE
TENTATIVE SUBJECT TO CHANGE
SCHEDULE
Wednesday May 15
4:00 pm – 5:30 pm
Registration Open and Welcome Reception with Exhibitors
Thursday May 16
7:30 am - 8:30 am
Continental Breakfast
8:30 am - 9:30 am
Keynote Presentation
Working Better Together
John Dennis, AmTrust
9:30 am - 9:45 am
Break with Exhibitors
9:45 am - 10:45 am
General Session
Insurance Fraud
Dominic Dugo, Insurance Fraud Expert & Retired Chief Deputy District Attorney
10:45 am - 11:00 am
Break with Exhibitors
11:00 am - 11:45 am
Concurrent Sessions
Managers Session
How to Train in a Virtual World…and How NSIPA Can Help
Adrianne Sessions, Argo Group
Salina Lau, Lowry & Associates
Auditors Session
Kay Payer, Expert Audit Services
Independent Contractor Issues
11:45 am - 12:30 pm
Lunch
12:30 pm - 1:15 pm
Concurrent Sessions
Managers Session
Managers View - CX, EX, & Premium Audit: Elevating Customer Experience in Premium Audit
Verne Houston, EMC Insurance Companies
Auditors Session
Mental Health in the Workplace
Speaker TBD
1:15 pm – 1:30 pm
Break with Exhibitors
1:30 pm - 2:15 pm
Concurrent Sessions
Managers Session
Mental Health in the Workplace
Speaker TBD
Auditors Session
Auditors View - CX, EX, & Premium Audit: Elevating Customer Experience in Premium Audit
Verne Houston, EMC Insurance Companies
2:15 pm – 2:30 pm
Break with Exhibitors
2:30 pm – 3:15 pm
Concurrent Sessions
Managers Session
Strategies for Effective Communication and Collaboration
Richard Pope, Steadpoint Insurance Group
Communication is essential for achieving organizational goals. Effective communication can improve teamwork, productivity, innovation, and customer satisfaction. Communication can also be challenging, especially in today’s complex and diverse business environment. This makes communication even more important and requires that we learn and apply communication strategies that can help connect us better with our teams and other stakeholders. This session will look at some of these communication strategies. We will discuss where texting, webexing, zooming, and MS teaming fit in our modern premium audit world with a younger and changing workforce.
Auditors Session
Large vs. Small Audits
Susan Benson, Arch Insurance
Amanda Woodard, BITCO
Phuong Vo, CopperPoint Insurance
Josie McCain, Everest Insurance
3:15 pm – 3:30 pm
Break with Exhibitors
3:30 pm – 4:30 pm
General Session
NCCI Update
Kevin Green, NCCI
Friday May 17
7:30 am - 8:30 am
Breakfast
8:30 am - 9:30 am
Keynote Presentation
WCIRB Updates
Bill Mudge, WCIRB
Andrea Coleman, WCIRB
9:30 am - 9:45 am
Break with Exhibitors
9:45 am - 10:45 am
General Session
Topic TBD
Paul Kim, WCIRB
Carrie Kosnik, WCIRB
10:45 am – 11:00 am
Break with Exhibitors
11:00 am – 12:00 pm
General Session
Underwriting
Mike Engell, ICW Group
12:00 pm – 12:45 pm
Lunch
12:45 pm – 1:00 pm
Annual Business Meeting & Awards Presentation
1:00 pm - 2:00 pm
General Session
Carrier’s Perspective on Working with Vendors and Internal Audit Staff
David Guman, Arch Insurance
Sharon Wright, Old Republic
Richard Pope, Steadpoint Insurance
Jason Fox, CopperPoint Insurance
Mike Warner, Builders Insurance Group
Henry H. Reese III, NJM Insurance Group
2:00 pm – 3:00 pm
General Session
Vendor’s Perspective on Working with Carriers and Internal Audit Staff
Nick Holdridge, Afirm
Troy Welch, Lowry
Jackie Jaskot, EXL
Lauren Andrist, NEIS
David Christensen, Zoom Audits