SCHEDULE | AGENDA
Sunday, August 28, 2022
10:00 am - 1:00 pm | NSIPA Board Meeting
2:00 pm – 4:00 pm | Exhibit Setup
2:00 pm - 6:30 pm | Registration Open
5:00 pm – 6:30 pm | Welcome Reception
Monday, August 29, 2022
7:00 am - 5:00 pm | Registration Open
7:00 am - 8:00 am | Continental Breakfast
8:00 am - 8:15 am | Welcome
8:15 am - 9:15 am | Keynote Presentation
Premium Audit in the New Normal World | Jon Kovach | AFIRM
The pandemic has been very instrumental in causing everyone to search for that “press forward” button in hopes of trying to determine what the new normal will look like and how to be ready for it. Shakespeare suggested; “What’s past is prologue.” In that context, Jon will offer his perspective of the future derived from lessons learned throughout his 35 year career within our industry.
9:15 am - 9:30 am | Exhibit Break
9:30 am - 10:30 am | Concurrent Sessions
Track 1 - Managers: Training for the New Norm | Shawn Powers | Wilkinson Insurance
Track 2 - Auditors: Working Remotely | Adam Hull | AFIRM
10:30 am - 10:45 am | Exhibit Break
10:45 am - 11:45 am | Vendor and Carrier Panel
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David Walker, Wilkinson Insurance Services
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David Harris, NEIS
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Mike Warner, Builders Insurance Group
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Paul Peruzzi, IFG Companies
11:45 am - 12:45 pm Lunch
1:00 pm - 2:00 pm | Concurrent Sessions
Track 1 - Managers: Diversity, Equity, and Inclusion | Simone Crawley | Crawley Cultural Consulting
This session will explore important considerations for managers in the advancement of diversity, equity, and inclusion from individual, interpersonal, and organizational perspectives. Bias, systemic bigotry, and inclusive language will be explored. Participants will be provided action steps and best practices applicable to the insurance industry more broadly.
Track 2 - Auditors: Wellness for the Auditor | Dr. Nicole Cobb | Associate Professor, Vanderbilt University | President, Tennessee Counseling Association
2:00 pm - 2:15 pm Exhibit Break
2:15 pm - 3:15 pm | Concurrent Sessions
Track 1 - Managers: Wellness for the Manager | Dr. Nicole Cobb | Associate Professor, Vanderbilt University | President, Tennessee Counseling Association
Track 2 - Auditors: Diversity, Equity, and Inclusion | Simone Crawley | Crawley Cultural Consulting
This session will explore important considerations for auditors in the advancement of diversity, equity, and inclusion from individual, interpersonal, and organizational perspectives. Bias, systemic bigotry, and inclusive language will be explored. Participants will be provided action steps and best practices applicable to the insurance industry more broadly.
3:15 pm - 3:30 pm | Exhibit Break
3:30 pm - 4:30 pm | Premium Fraud: What to Look For | Eric Jones | AVP Premium Audit | Summit
This session will provide an overview of potential premium fraud red flags. Techniques and investigation tools to assist in identifying and documenting premium fraud for either civil and/or criminal referral will be discussed.
6:00 pm - 9:00 pm | Optional Event: Wildhorse Saloon
Tuesday, August 30, 2022
7:00 am - 11:30 am | Registration Open
7:00 am - 8:00 am | Continental Breakfast
8:00 am - 9:00 am | Concurrent Sessions
Track 1 - Managers: Managing in the Virtual World | Valda Evans, APA | Director Premium Audit | AF Group
Track 2 - Auditors: The "New Norm" for Premium Auditors - Debunked | Joseph Gubbins | Wilkinson Insurance Services Inc.
Many things have changed as a result of the COVID-19 pandemic. There were travel restrictions, mask mandates, social distancing, etc. For an auditor, the fundamentals and auditing concepts pretty much remained the same. In this presentation, I want to explore the few, minor changes that most auditors experienced as well as examine all the things in the industry that remained the same. When comparing what changed in premium audit to what stayed the same, one might conclude there really isn't a "New Norm" for a premium auditor.
9:00 am - 9:15 am | Exhibit Break
9:15 am - 10:15 am | Concurrent Sessions
Track 1 - Managers: Hiring Practices in the New Normal World | Nick Holdridge | AFIRM
Track 2 - Auditors: Virtual vs. Physical Site Visits | David Harris, NEIS | Mike Warner, Builders Insurance Group
10:15 am - 10:30 am | Exhibit Break
10:30 am - 11:30 am | COVID-19's Effect on the Premium Audit Profession - Is It Changed Forever? | Richard Pope | Berkley
11:30 am | Closing Remarks
