2018

NSIPA   IAACS Annual Seminar

April 8-10

Ameristar casino RESORT SPA

St. charles, missouri

Sunday, April 8, 2018

 

4:00 pm – 7:00 pm

Registration Open

5:00 pm – 7:00 pm       

Welcome Reception with Trade Show

Join us to get acquainted with other participants, NSIPA and IAACS leaders, and presenters at the Welcome Reception accompanied by a Trade Show of all of the exhibitors.  Join us at the Ameristar Casino Resort Spa for this event.  You can also pick up registration materials at that time. (Included in registration fee.)

 

Monday, April 9, 2018

7:30 am - 4:30 pm

Registration Open

 

7:30am – 8:30 am       

Breakfast

 

8:30 am - 8:40 am

President’s Welcome & Opening Remarks

 

8:40 am – 9:45 am      

Keynote Address

Cyndee Morton is a Senior Vice President – Operations at Safety National. Promoted to this role in 2017, Cyndee has notably become the first female in history to serve on Safety National’s senior management team.  As Senior Vice President – Operations, Cyndee is responsible for significant initiatives that bring forth essential change to support organizational growth.  
 
As a female leader in a male-dominated company, young women starting out in their insurance career often seek advice and direction from Cyndee. She has advised and mentored many aspiring female insurance professionals regarding insurance-related coursework, exam preparation and study suggestions. She has also helped female employees identify their insurance career paths. Through leadership by example, Cyndee serves as a role model to many, making herself very available to women seeking professional guidance. Cyndee has helped many women at Safety National set goals for themselves, work through difficult career decisions, and has been a strong advocate of women who want to stay in the insurance industry and grow professionally.  
 
She enjoys sharing her passion for the insurance industry through developing, facilitating and conducting training and workshops. She has implemented many of the taxonomies learned in the Insurance Training Profession (ITP) designation program (Society of Insurance Trainers and Educators). She is a strong advocate of professional development, continuing education and mentoring, and readily offers insight or words of encouragement for those in pursuit of these goals.
 
In her 25 years at Safety National, Cyndee Morton has worked her way up from underwriting support, to Department Head, to Senior Vice President – with many steps in between. Now as the first woman to serve on Safety National’s senior management team, Cyndee will help bring a more-diverse perspective to the direction and growth of the company while serving as a role model to other women throughout the organization.

9:45 am - 10:15 am

Break with Exhibitors

 

10:15 am – 11:30 am

General Session

What are the Learning Elements of Integrative (Holistic) Thinking?

Learning Level: All 

A practical discussion of what teaching integrative (holistic) thinking entails. A management level discussion of the kinds of characteristics to look for in employees who are likely good integrative (holistic) thinkers. A management and practitioner focused conversation on why integrative thinking is the demand of the future.

  • Discuss what to look for in finding integrative thinkers?

  • Discuss why/how integrative thinking is a different mindset and approach from traditional assessment tools.

  • Discuss how these can and should complement each other.

  • Discuss how can you build up such skills personally, assuming a full schedule already?

Guntram F. A. Werther, Ph.D. is Professor, Integrative Business Applications Group, at the Fox School of Business, Temple University teaching in the Executive doctoral program, honors program and also required capstone courses. In +26 years of top-of-government and Fortune 10 to Fortune 500 work involving mid- to most senior management levels, his work has been evaluated as best-in-field, or best-in-world, four times. His doctorate is from Washington University in St. Louis (1990), where his dissertation was twice nominated best in the U.S.

11:30 am - 11:45 am

NSIPA Business Awards Meeting

NSIPA leaders will address attendees with the society's progress and about the future plans NSIPA has in store.

11:45 am - 12:45 pm   

Lunch 

12:45 pm - 1:45 pm

Concurrent Sessions

Concurrent Session A

Why did THIS Future Emerge? - Integrating the Downstream Effects of Shaping Ideas Using Holistic Assessment to Forecast Change

Learning Level: Intermediate

Introduce the concepts of holistic assessment of change in producing better future foresight. Discuss how shaping ideas influence outcomes using a real example. Challenge the notion that complex emergencies involving human systems are not forecastable.

Objectives:

  • Suggest useful improvements in industry to foster integrative (holistic) training.

  • Suggest useful improvements in student training programs that provide industry talent.

  • Challenge the too-prevalent 'black swan' notion by discussing the characteristics of people who serially are best in their field in foresight.

Guntram F. A. Werther, Ph.D. is Professor, Integrative Business Applications Group, at the Fox School of Business, Temple University teaching in the Executive doctoral program, honors program and required capstone courses. In +26 years of top-of-government and Fortune 10 to Fortune 500 work involving mid- to most senior management levels, his work has been evaluated as best-in-field, or best-in-world, four times. His doctorate is from Washington University in St. Louis (1990) where his dissertation was twice nominated best in the USA.

Concurrent Session B

The Exit Interview
Learning Level: Intermediate
This session will focus on the "Exit Interview". In this session, we will focus on the communication aspects of premium audit. This is less on the technical side of the conducting the audit itself, but more on the communication process itself. Communication begins with scheduling the appointment, continues during the audit process, and ends with the audit exit interview.

 

Objectives:

  • Pre-Audit

  • During the Audit

  • Exit Interview

 

James Short is the NCCI Field Auditor Supervisor for Employers Insurance, in Reno, NV. He is responsible for the Senior Field Audit staff throughout the US in all states except California. He has been involved in insurance Premium Auditing since 1985, and has conducted premium audits in close to all 50 states. This includes multiple lines of insurance, including, but not limited to; Workers Compensation, General Liability, Professional Liability, Garage Liability and etc. Short Graduated from Missouri Baptist College in 1985 with Bachelors Degree in Accounting and Minor in Business Administration. Jim has also been a NCCA and NFHS sports official for football and wrestling, and has recently retired from of sports officiating in 2016 to pursue other interest. My wife declared I had too many hobbies, so officiating got cut. He is a 2 time full length Ironman, and is still training for the next one. He has won several rodeo buckles in ranch rodeo events, and is still competing in events like team roping, calf branding competitions and even wild cow milking.

1:45 pm - 2:15 pm

Break with Exhibitors

 

2:15 pm – 3:15 pm

Concurrent Sessions

Concurrent Session C

Auditing PEOs and Staffing Companies
Learning Level: Intermediate
Professional Employer Organizations and Temporary Staffing Companies continue to provide challenges to Premium Auditors. In this session we will discuss the basics of what PEOs provide, the drawbacks commonly found, and suggestions of how to navigate these organizations. Insight into how the PEO operates will provide a foundation level of understanding as to why these are such challenges. Finally a look at Temporary Staffing companies and how they are different, what records are required to properly audit compared to what is often provided will be discussed.
- PEO common misconceptions - Treatment of Officers - Excluded wages -Application of classifications -Temporary Staffing Companies - Wages by client company?

 

Carol Laskey is the Premium Audit Manager at Vela Insurance Services, a Berkley company. She has been in the premium audit field since 1992. Over the years she has served as Customer Service, Audit Resolution Specialist, Phone Auditor, Quality Reviewer, Trainer, Sr. Auditor, Virtual Auditor, Manager, and Consultant. Companies she has worked for include Travelers, ServCom Associates, Overland Solutions, Chlystek & White, Information Providers, NEIS, SUA, Tower Group, Zenith, Claskey Insurance Consulting, and Vela Insurance Services. Carol has served in all officer capacities for the Midwest Insurance Auditor’s Association (currently President) and served as delegate for the Southwest FL chapter to NSIPA. Carol has spoken at prior NSIPA Annual Seminars as well as various regional seminars. Carol is grateful for opportunities to mentor as well as to all those who continue to mentor her and the many friends she has made throughout her Premium Audit career. Family has been a constant focus for Carol throughout her career, She enjoys spending time with her four children (ages 24-18) and husband, Craig. Having attended Wittenberg University in Springfield, OH, Carol also stays in contact with her sorority sisters of Alpha Xi Delta thanks to social media outlets. She is also an active volunteer at her church; as a foster for Great Lakes Bengal Rescue; supporting her daughter's color guard "Perpetuum Winter Guard"; and Feed My Starving Children. She also enjoys traveling to see family.


Concurrent Session D

Understanding the Premium Audit Implications of the US Longshore & Harbor Workers Act
Learning Level: Intermediate
This session will show how to audit this often misunderstood subject. It will show how a Workers Compensation policy covers USL&HW, what employments are considered eligible for USL&HW coverage and which are not, the premium effects of assigning exposure USL&HW classification, and the difference between State Act and Federal Act coverage.


Objectives :   

  • How to identify USL&HW exposures.

  • How to advise the insured to keep their records.

  • How to avoid common misunderstandings and traps when accurately auditing these accounts.

  • How to accurately apply the companion State and Federal Act classifications.

Scott Miller started his insurance career in 1981 with Liberty Mutual as a Premium Auditor during a temporary lapse in their hiring standards , changed to Hanover Insurance in 1986 and moved to Acadia Insurance as Premium Audit Director in 1992. Scott holds the CPCU, CIPA, APA, AMIM, and AIM designations and over the years has held offices in local, regional and national audit associations.

3:15 pm - 3:30 pm

Break with Exhibitors

3:30 pm - 4:30 pm

Concurrent Sessions

Concurrent Session E

The Basics of the DOO and How to Justify Classifications

Learning Level: Intermediate

This session will focus on the how to justify a class code in the description of operations (DOO). In this session, we will consider the correct verbiage and resources for justification of the applicable class codes on a policy. I have spent over 30 years in the industry reviewing audits for consistency and realize there is no one size fits all, but there are some basic principles that can benefit auditors of all levels. A well written DOO, gives the audit validity and should paint a picture of the carriers exposure.

Objectives:

  • The Picture

  • The Applicable Codes

  • Justification IV - Resources, and how to use them

James Short is the NCCI Field Auditor Supervisor for Employers Insurance, in Reno, NV. He is responsible for the Senior Field Audit staff throughout the US in all states except California. He has been involved in insurance Premium Auditing since 1985, and has conducted premium audits in close to all 50 states. This includes multiple lines of insurance, including, but not limited to; Workers Compensation, General Liability, Professional Liability, Garage Liability and etc. Short Graduated from Missouri Baptist College in 1985 with Bachelors Degree in Accounting and Minor in Business Administration. Jim has also been a NCCA and NFHS sports official for football and wrestling, and has recently retired from of sports officiating in 2016 to pursue other interest. My wife declared I had too many hobbies, so officiating got cut. He is a 2 time full length Ironman, and is still training for the next one. He has won several rodeo buckles in ranch rodeo events, and is still competing in events like team roping, calf branding competitions and even wild cow milking.

Concurrent  Session F

Data Analytics - Identifying Errors in Audit Results

Learning Level: Intermediate

This session will focus on several ways to use data analysis and predictive analytics to improve the Premium Audit Process. In this session we will discuss what data needs to be collected to perform these analytic exercises, how to deal with outliers, and ways to use the results of a successful analysis. We will provide a basic intro to data analysis and a detailed description of how to leverage technology and analytics to perform Class Code Exposure Ratio Analysis, examine Key Performance metrics of auditor data, and utilize predictive analytics to ensure more accurate audits. Lastly, we’ll discuss how to overcome challenges of implementing technology and analytic programs and take a glimpse into the future of Premium Audit technology.  

Objectives:

  • Learn which data fields  to gather in order to leverage data analytics

  • Learn how to use technology to perform Class Code Ratio Analysis

  • Learn how predictive analytics can improve your audit results

  • Learn how to successfully implement analytics solutions to improve key audit metrics

Monty Roach, President CEO of AuSuM Systems, is a dynamic and visionary business owner and executive that has over 20 years’ experience owning and operating numerous successful technology businesses. He is a noted expert in the field of insurance software solutions, having founded one of the most popular Premium Auditing software solutions for insurance carrier and fee/service companies in the United States. He is a regular keynote speaker at insurance trade shows and events and is an in the field of Premium Audit and Loss Control technical solutions. He currently acts as the President and CEO of AuSuM Systems, the leading international provider of Premium Audit and Loss Control solutions, as well as serving on numerous insurance and technology boards.

Ian Bruner, VP Business Development, AuSuM Systems, is an experienced leader in the field of insurance information systems and technology with over a decade of experience with one of the largest carriers in the US. He has served various roles such as Product Manager, Program Manager, and Project Manager in technical insurance roles and has led the development of numerous proprietary insurance software solutions and technical products. He is also an expert in the data analytics, specifically within the disciplines of Premium Audit and Loss Control, where his projects have resulted in tens of millions of dollars in bottom line savings. He is a Certified Six Sigma Black Belt, a Project Management Professional, Certified Scrum Master, Associate in Risk Management, and holds additional certifications in Product Management, Change Management, and Business Analysis.

5:30 pm – 9:00 pm

Optional Event - The "No Experience Necessary" Bowling Tournament & Dinner - SOLD OUT

(This event is NOT included in your Annual Seminar Registration Fee)

We will depart the hotel starting at 5:30 pm and return by 9:00 pm. 

Tuesday, April 10, 2018

7:30 am – 8:30 am       

Breakfast

 

8:30 am – 10:00 am       

General Session

Fraud and Consequences

Learning Level: All

http://jeromemayne.com/

How to Commit Fraud - 5 Simple Steps to Prison (PDF)

Through his gripping presentation, Jerome Mayne, a regular guy, tells the story of how a series of small ethical compromises led to his criminal activity in a fraud conspiracy.  He articulates the story of his complete financial and psychological collapse, loss of freedom, and finally prison.  He addresses the vulnerabilities that exist in the ‘business as usual’ culture in corporate America today.

In his Fraud and Consequences presentation you will understand:

  • Where vulnerabilities lie

  • How easy it is to join a conspiracy

  • The devastating effects committing fraud has on the victims, ones profession and ones family

  • How to maintain a relationship with kids through snail mail and collect phone calls

  • You’ll also find out once and for all whether or not there really is a big guy named Bubba

For 2 years his name was, Federal Inmate Number 08657-041.  Before that, Jerome Mayne was the founder and CEO of two corporations, respected in the financial community and the father of two young boys.  In 1999 he received a 21-month prison sentence for conspiracy to commit mail fraud, wire fraud and money laundering – crimes that took place four years earlier.  On November 4th, 1999, he reported to the Federal Prison in Yankton, South Dakota and his career and his life were changed forever. Since 2001, Jerome has been speaking and working internationally for dozens of professional trade associations and Fortune 500 companies on the topics of fraud and ethics.  He has appeared on numerous panels, radio shows and web-cast productions as a self-taught expert on the consequences of fraud.  Among others, he has been a contributing columnist for the California CPA Magazine, Business Journal and the National Mortgage Professionals Magazine.  He is also the author of the books, Diary of a White Collar Criminal and Mortgage Fraud and Predatory Lending – what every agent should know (Kaplan Publishing). He has toured the mid-west as a stand-up comic and currently teaches and performs professional improvisation at the world renowned, Chanhassen Dinner Theatre complex in Minneapolis, MN.

10:00 am - 10:30 am   

Break with Exhibitors

 

10:30 am - 11:30 am 

General Session

RPA and AI - Embrace the Revolution

Learning Level: All

The Robots are here!  But don’t be afraid, they are not here to assimilate or replace you.  New studies released by industry leaders show that AI will actually create more jobs than it will replace.  So embrace the AI revolution, and be ahead of the changes that are coming to our industry. In this session we will explore the use of Robotic Process Automation (RPA) to help automate manual, repetitive tasks.  We will also discuss the use of AI and Machine Learning to help us make better decisions and assist us by bringing information to us, rather than us wading through a sea of Big Data.  We will look at current and emerging trends, and discuss examples and use cases where AI and RPA work well, and where they do not, to help you overcome the fear of change and embrace the AI revolution!

 

Chris Griffith is currently Vice President and Chief Information Officer for Safety National, a leader in specialty and worker’s compensation insurance, and has over 20 years of IT experience and over 12 years of Insurance experience.  In this role Chris is responsible for the IT operations and cyber & information security of the company, as well as data and analytics and digital innovation. He interacts closely with business users and is working closely with the premium audit department to assist them with imagining innovative ways to transform their daily processes. Prior to joining Safety National, Chris worked for a TPA leading software development efforts, was President and owner of a software development company, and was IT director of a property and casualty inspection company.

Cyndee Morton is a Senior Vice President – Operations at Safety National. Promoted to this role in 2017, Cyndee has notably become the first female in history to serve on Safety National’s senior management team.  As Senior Vice President – Operations, Cyndee is responsible for significant initiatives that bring forth essential change to support organizational growth.  

11:30 am - 12:30 pm

Concurrent Session G

Test Audit States

Learning Level: All

Panelists

•    NCCI - Dennis Kokulak, NCCI 
•    California - Brian Gray, Director, Classification and Test Audit 
•    Minnesota - Sue Grover, Sr Test Auditor
•    New Jersey - Alan Zwerling, Manager of Field Service 
•    Pennsylvania/Delaware - Roxanne Walker, Senior Technical Analyst

Alan Zwerling, CWCP, started at the Rating Bureau 16 years ago as a Field Inspector.  A few years later, he was promoted to Underwriter, where he began to focus on classification / audit disputes, premium fraud, and attended various conferences including the Assigned Carrier Conference, PAAS Annual Forum, Office of Insurance Fraud Summit, and International Association of Industrial Accidents Boards & Commissions Seminars.  As a result of accumulating data over the course of a year, a case was presented to OIFP and, as a result, an agent’s license was revoked for initiating premium fraud in the construction industry. He was then promoted to Underwriting Manager, and most recently to Manager of Field Services where, in addition to continuing to represent the Bureau at the aforementioned conferences, also maintains his CWCP and continues to speak at seminars for various insurance carriers, the Dept. of Labor, OIFP, and the NJ Insurance Auditors Association. He participates regularly in ISO panel meetings concerning classification and premium fraud issues, mediates audit and classification disputes between employers and insurance carriers, and manages a staff of 9 including 4 Bureau inspectors and 5 auditors.

Brian Gray is the Director, Classification Administration and Education for the WCIRB. Mr. Gray joined the WCIRB in 1987 and has over 29 years direct experience in the application of the California Workers' Compensation Uniform Statistical Reporting Plan—1995 (USRP). His previous positions with the WCIRB include Director, Classification Research, Field Representative, Classifier/Test Audit Reviewer, Classification Research Analyst, Manager of the Policy Examination Department, and Quality Assurance Director in the WCIRB’s Classification and Test Audit Department.

Roxanne Walker is currently a Senior Technical Analyst in the Classification and Field Operations Departments for both the Pennsylvania Compensation Rating Bureau (PCRB) and the Delaware Compensation Rating Bureau, Inc. (DCRB). In this role, Roxanne’s responsibilities include analysis and review of classification reports, test audit review, resolving payroll allocation disputes, presenting test audit seminars, conducting test audits in the field, and training new field audit representatives. Roxanne is also responsible for developing, testing and maintaining the Test Audit Online Portal web application which the Bureau’s use to communicate with carriers. Roxanne is a graduate of Temple University and holds a Bachelor’s Degree in Communications. She is an active member of the Philadelphia Insurance Auditors’ Society and is currently pursuing the Associate in Premium Audit designation through the Insurance Institutes of America.

Dennis Kokulak is NCCI's Director of State Filings, responsible for the development of all national and state regulatory filings impacting rules, rating programs, classifications, and policy forms. In this role, he interacts with state regulators, independent bureaus, and insurer underwriting and premium audit staffs. Dennis also serves as Chairman of NCCI's Underwriting Committee.

Sue Grover, APA, CIPA, CPCU, has been involved in the premium audit profession for more than 30 years, starting as a Premium Audit Trainee at Aetna Life & Casualty.  After 18 ½ years at Aetna, Sue moved to The St. Paul Companies in 1995.  Her last position there was that of Regional Premium Audit Director.  In 2004, Sue became a Regional Manager at Chlystek & White.  In 2011, she moved to the MWCIA as a Senior Test Auditor. Sue is active in her local, regional and national societies.  She has held all offices in her local and regional associations, as well as several positions at the national level

Concurrent Session H

All That Ethical Jazz

Learning Level: All 

http://jeromemayne.com/

Regardless of whether you are dealing with a co-worker, employee, boss, manager, client or someone on your team; on the spot, quick and creative decision-making is critical to all areas of your job. These interactive workshops are hands-on. You will be inspired to use these creative thinking and problem solving skills to effectively communicate and make quick ethical decisions, on the spot.

 

After this session you will be able to: 

  • Identify self mistrust and self confidence

  • Trust your instincts and know they are always right

  • Communicate with individual and group with positive ethical results

For 2 years his name was, Federal Inmate Number 08657-041.  Before that, Jerome Mayne was the founder and CEO of two corporations, respected in the financial community and the father of two young boys.  In 1999 he received a 21-month prison sentence for conspiracy to commit mail fraud, wire fraud and money laundering – crimes that took place four years earlier.  On November 4th, 1999, he reported to the Federal Prison in Yankton, South Dakota and his career and his life were changed forever. Since 2001, Jerome has been speaking and working internationally for dozens of professional trade associations and Fortune 500 companies on the topics of fraud and ethics.  He has appeared on numerous panels, radio shows and web-cast productions as a self-taught expert on the consequences of fraud.  Among others, he has been a contributing columnist for the California CPA Magazine, Business Journal and the National Mortgage Professionals Magazine.  He is also the author of the books, Diary of a White Collar Criminal and Mortgage Fraud and Predatory Lending – what every agent should know (Kaplan Publishing). He has toured the mid-west as a stand-up comic and currently teaches and performs professional improvisation at the world renowned, Chanhassen Dinner Theatre complex in Minneapolis, MN.

12:30 pm - 1:30 pm

Lunch & IAACS Annual Business Meeting & Awards

1:30 pm - 1:45 pm

Break with Exhibitors

1:45 pm – 2:45 pm

Concurrent Sessions

Concurrent Session I

Commonly Misused Classifications – From Application to Audit

Learning Level: All

This session will focus on some commonly misused classifications in New Jersey and the overall impact this has on the workers compensation system. We will also discuss how disputes can arise from the misuse of classifications, the effects of disputes on the involved parties,  and potential avenues for resolution from a regulatory perspective. Interactive participation is encouraged!

Alan Zwerling, CWCP, started at the Rating Bureau 16 years ago as a Field Inspector.  A few years later, he was promoted to Underwriter, where he began to focus on classification / audit disputes, premium fraud, and attended various conferences including the Assigned Carrier Conference, PAAS Annual Forum, Office of Insurance Fraud Summit, and International Association of Industrial Accidents Boards & Commissions Seminars.  As a result of accumulating data over the course of a year, a case was presented to OIFP and, as a result, an agent’s license was revoked for initiating premium fraud in the construction industry. He was then promoted to Underwriting Manager, and most recently to Manager of Field Services where, in addition to continuing to represent the Bureau at the aforementioned conferences, also maintains his CWCP and continues to speak at seminars for various insurance carriers, the Dept. of Labor, OIFP, and the NJ Insurance Auditors Association. He participates regularly in ISO panel meetings concerning classification and premium fraud issues, mediates audit and classification disputes between employers and insurance carriers, and manages a staff of 9 including 4 Bureau inspectors and 5 auditors.

Concurrent Session J
A Common Sense Approach to Premium Audit

This presentation will focus on different aspects of the premium audit process. This includes: Pre-audit preparation Developing a plan and strategy to conduct an effective and efficient experience for the insured. A review of potential resources available to the auditor that may not have been considered. Real life examples of underwriting/premium audit oversights.

Richard Pope, Director, Premium Audit Union Standard Insurance Group Richard began his career as an accountant for Baker International Group (now Baker-Hughes) in 1976, ultimately becoming the Controller of Baker Prolift, Inc. in 1982. He began his insurance career as a claims adjuster with American Interstate Insurance Company (now Amerisafe, Inc.) in 1992, becoming the Western Regional Claims Manager in 1995. He brought this claims background into the premium audit field in 2003 working for OSI through the end of 2004. He has worked for Union Standard Insurance Group (a W. R. Berkley Company) as their Director, Premium Audit since January 2005 and has revitalized their premium audit department. He helped develop W. R. Berkley’s PATS premium audit management system in 2006, the Audit Cube in 2008 and Berkley Online Audit in 2011. Under his leadership, premium audit volume has doubled. Pope is the Past President of the Insurance Auditor’s Association of Dallas and a former Vice President of the National Society of Insurance Premium Auditors. He is an active presenter of insurance topics for IAASW, NSIPA, PAAS, IAAW and other premium audit and insurance organizations.

2:45 pm - 3:45 pm
General Session

NCCI Update
Learning Level: All
This session is intended to be an information sharing exercise. It will provide an update regarding the current topics of research, development, and filing of national changes to the workers compensation rules, rating plans, and classifications. The session will also detail the plans for future research by NCCI staff.

 

  • A look back at the results of the 2017 national filings

  • Preview of the upcoming 2018 issues being addressed

  • Discussion of the topics being targeted for review in future years
     

Dennis Kokulak is NCCI's Director of State Filings, responsible for the development of all national and state regulatory filings impacting rules, rating programs, classifications, and policy forms. In this role, he interacts with state regulators, independent bureaus, and insurer underwriting and premium audit staffs. Dennis also serves as Chairman of NCCI's Underwriting Committee.

3:45 pm

Closing Remarks

 Schedule